Scotch Pines Dog Training

Class rules/guidelines

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Private Training
Twin Falls, Idaho Falls and Anchorage Alaska
Class rules/guidelines
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Hunting/therapy/agility/ESA training
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A personal message from April- owner of Scotch Pines: Thank you for your interest in Scotch Pines. We routinely update our website, keeping all information up to date. Scotch Pines has grown over the years to the point that we no longer have the luxury of answering every question via personal phone calls. Our website has been set up to answer every question we can think of! If there is a question you have that is not covered on our website, please email us and let us know and we will add it to our website! 

 Thank you so much for your understanding! 

 Classes meet one evening per week for 9 weeks, each class is 2 hours long.
 The starting day of class (Monday, Tuesday, Wednesday or Thursday) is the day of class you will attend each week.
 Homework is sent home after each class for training through the week.



For our customers:  

As with any business I have guidelines which enables me to offer you as the customer the best experience possible, please bear with me as I list these policies:

1. Each class is very important and MUST not be missed! If you know in advance that you are going to miss a class please let me know so we can schedule a makeup session to suit your schedule. I do charge $75 for this session.
2. If you do miss a class please contact me as soon as possible to schedule that session. You cannot simply show up at class the following week as your dog will now be behind the class and it is unfair to everyone else for us to stop class to try and catch you and your pup up to the class.

3. I do not email out homework, if you miss a class so please don't even ask :) The weekly homework sheet is merely a reminder of what was covered in class that week and in no way explains or at all describes the training.

4. If your dog gets sick during the course of the class, leave it at home and come without them! You will learn just as much (and sometimes more) by just observing the class!

5. If you get sick please try to attend one of the other nights available OR send a family member/friend who has been watching you work with your dog and is familiar to the dog in your place.

6. Class is held in all weather! Please do not call/text/email to inquire if class will be held. If the weather is too extreme for you please attend another night that week.

7. I teach 5 classes per week and my time for lengthy phone/email/text consults are limited. If you have a question please text it to the # provided (during normal business hours/days). If you have a complicated issue that requires more please text me to schedule a one on one appointment ($75 per hour).

8. Please never forget that you hired me to help you train your dog. I am here to help and offer my 25 years of dog training experience. If you decide not to follow the training standards set by Scotch Pines I do ask that you not confuse your dog by continuing in my class.

9. Refunds are only given up until 3 full days before the starting date of your chosen class. Refunds and/or tuition transfers are not given for ANY reason past that point, please do not ask. I do understand life becomes busy with sports, vacations, work, unexpected illness, 14 day quarantine (2020..ugh) etc however that conflict is something that can be avoided by proper planning as well as having a friend or family member who can substitute if necessary.

 Class is exciting and fun and I look forward to getting to know you and your pup in class!
 April Jantz 

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